Refund Policy

This Refund Policy applies to ERP4U subscription plans offered by Webteam Private Limited. By subscribing to ERP4U, you agree to the terms outlined below.

ERP4U subscriptions are billed in advance on a monthly or annual basis depending on your selected plan. Your subscription renews automatically unless cancelled before the renewal date.

• New customers may request a full refund within 7 days of their first paid subscription if the service has not been substantially used
• Annual plans cancelled within the first 14 days may be eligible for a prorated refund at our discretion
• Renewal charges are generally non-refundable once the billing period has started
• Custom enterprise agreements may have separate refund terms as specified in the contract

• Setup fees, onboarding services, or custom development work
• Add-on modules purchased separately after the initial subscription
• Accounts terminated due to violation of Terms & Conditions
• Partial months of service after a billing cycle has begun

To request a refund or cancellation, email hello@erp4u.in with your account email, plan details, and reason for the request. Approved refunds are processed within 7–10 business days to the original payment method.

You may cancel your subscription at any time from your account settings or by contacting support. Cancellation stops future billing but does not automatically entitle you to a refund for the current billing period unless eligible under this policy.